JACKSONVILLE, Fla. — Amid the global cyber outage caused by the IT security company CrowdStrike, operations and places of businesses near and far are feeling impacts Friday.
CrowdStrike CEO George Kurtz wrote on X: "CrowdStrike is actively working with customers impacted by a defect found in a single content update for Windows hosts. Mac and Linux hosts are not impacted. This is not a security incident or cyberattack. The issue has been identified, isolated and a fix has been deployed. We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website. We further recommend organizations ensure they’re communicating with CrowdStrike representatives through official channels. Our team is fully mobilized to ensure the security and stability of CrowdStrike customers."
First Coast News is On Your Side with a list of what is being affected, county-by-county.
Duval County
Jacksonville International Airport
At the Jacksonville International Airport, the airport posted on X saying they are affected by the global IT outage, but is "operational."
Around 7 a.m., flights started taking off from the airport after all early morning flights were canceled.
JEA
JEA says all of its electric and water systems look operational.
"We have established a major system review to ensure the health and continuity of services for our customers," Public Information Officer Karen McAllister told First Coast News.
Baptist Health
Baptist Health issued First Coast News the following statement:
"Baptist Health computers and systems have been impacted by CrowdStrike’s corrupted update which occurred this morning. Multiple fixes are in process and we remain operational. All of our emergency centers are open and patients should arrive for their scheduled appointments or procedures unless contacted to reschedule."
Clay County
911 communications
7:20 a.m. UPDATE:
Technicians have restored services to all affected public safety agencies in Clay County. The cause of the outage is under investigation, according to Clay County Director of Communications Laura Christmas.
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There are intermittent 911 outages across Clay County, according to the city's Director of Communications Laura Christmas.
"The cause of the outage is under investigation and technicians are working as quickly as possible to restore services," Christmas told First Coast News.
If residents are unable to reach 911, call Clay County Fire Rescue's non-emergency number at 904-284-7703. Other agencies are available to call, too, as their non-emergency numbers are listed below.
- Clay County Sheriff’s Office: (904) 264-6512
- Green Cove Springs Police: (904) 297-7300
- Orange Park Police: (904) 264-5555
