Finding solutions over a plate of barbecue.
First Coast News Anchor Anthony Austin went to Berndt Ends BBQ on San Jose Boulevard for another "Ask Anthony" listening session. He spoke with several people who are dealing with problems they just can't solve, from HOA complaints to monthly bills that aren't adding up.
"I went in there and bought some furniture in March of last year that was supposed to cost me $1,119, and it has now cost me $2,499, and they told me I still owe $1,300 more," Gwen Miller said.
Miller purchased a sectional from a local furniture store almost a year ago. She decided to use in-store financing to pay for it.
"I'm thinking all I'm having to pay is $1,400. I was paying for it for four months before I even got it. I'm still paying on it," Miller explained.
A lot of people use financing to pay for big purchases such as furniture. But, you have to be careful and pay attention to the interest rate and the length of the loan. The store can sell you expensive furniture without you seeing the true cost.
"The problem since the very beginning is I have to fight them every month to give them a credit," Ken Blackwelder said.
Blackwelder bought an iPhone through a new service provider. He traded in his old phone for a monthly credit.
"Here it shows I have 21 credits left. But, to get the credit I have to go through a hassle every month," Blackwelder added.
He says the credits aren't showing up on his bill and his bill is higher than what he agreed to pay. Blackwelder says he has to call the company every month to get what he was promised.
"I'm at my wits end, and I'm getting too old to have to deal with this every month," Blackwelder responded.
This is an important reminder to always review your monthly bill. When in doubt, ask questions. Also, make sure you know what service was provided, even for small charges. You may be paying more every month for services you're not receiving.
"They're saying I didn't pay my assessment. I have proof that I did pay my assessment," Monica Taylor explained.
Taylor feels she's being treated unfairly by her neighborhood HOA. She says she's being accused of not making certain payments and being fined without cause.
"It's gone so far that they would put a lien on your home. I have evidence," Taylor said.
The military veteran is now seeking legal help, which is one of the best things you can do in this situation. HOAs can place liens on your property, and even in some extreme cases, foreclose on your home.
"I'm not perfect. However, if I did something wrong. I would have paid the $100. It's not about that. It's about the principle of it," Taylor responded.
We will be looking into each of their problems and will bring you an update when they're resolved.
Remember, if you have a problem you just can't solve, email AskAnthony@firstcoastnews.com.